All visits will be 40 minutes long.

IMPORTANT INFORMATION

Please read the following information to avoid delays or cancellation of visitation.

The following criteria MUST be met to ensure safety, security, and a pleasant visitation period for all concerned:

• All adult visitors must present a valid photo identification card (State-issued ID/Driver License/Passport/Military ID) for admittance to the Video Visitation Center.
• No weapons of any kind.
• Drugs, alcohol, food, drink, tobacco, or vape products are NOT allowed.
• All electronic devices, including cell phones and tablets, must be turned off or visits will be terminated.
• Clothing that may be considered obscene, offensive, distracting, or disruptive will not be allowed. Final determination of dress code appropriateness is at the discretion of staff, however, please take note of the following:
  • No revealing or offensive apparel. No clothing which unduly exposes the shoulders, chest, back, stomach, midriff, or upper thigh. This includes but is not limited to: halter tops, strapless tops, tube tops, spaghetti strap tops, and bathing suits. The upper thigh should not be visible above an appropriate mid-thigh level (this includes shorts, rips in jeans, skirts, dresses, etc.)
  • No transparent or revealing clothing which is intended to excessively accent the body will be permitted. (Nothing excessively form fitting will be permitted).
  • Appropriate undergarments are required but should not be visible.
  • Any shirt, jacket, hat, or other article of clothing with a picture or language that maybe considered profane or offensive, or is considered a Security Threat Group (STG) or gang related, will not be allowed.
  • Some type of footwear must be worn in the Visitation Center.
• No standing or posing during the visit.
• Visit only the inmate you signed up for.
• Do not leave trash, etc. in the visiting booths or visitation area.
• Do not damage or deface visiting booths or phones. Immediate termination of visit will occur. Future visits may be restricted or denied.
• Conduct by any visitor, including children, that is disruptive or disrespectful in any manner will not be tolerated. The visit will be canceled at any time due to disrespectful conduct if it is deemed necessary by the supervisor or member in charge.

These guidelines, as well as the posted rules and regulations, will be strictly enforced.

REMOTE VIDEO VISITATION

The Pinellas County Sheriff’s Office Visitation Center now offers Remote Video Visitation. Visitors will have the option to visit remotely from a computer or smart device in lieu of reporting to the Visitation Center. Remote visiting hours will coincide with the on-site visiting hours. To conduct video visitations remotely, your computer must be equipped with a camera and microphone. The use of headphones or ear buds is highly recommended. Due to limited available time slots, visitors are encouraged to attend their scheduled visits. Any visitor who fails to show up for their assigned visit or cancels their visit on the same day, more than one time, will be subject to have their remote visit privileges suspended for 30 days for each future “no show” or “same day cancelation.” 

Prior to visiting remotely, visitors must:

• If they have never visited at our facility before, register for an account at: https://visitation.pcsoweb.com/app
  • Established visitors do not need to create a new account.
• Simply log into the visitor profile and launch the visit from any internet browser.

Check in within 15 minutes prior to the scheduled visit time. Failure to do so will result in the visit being cancelled. Visitor must have their registered form of ID ready for verification.

DESKTOP VERSION:

1.Run Internet Visit Tester to check microphone, camera, and bandwidth.

2. Click Play button next to Start Visit.

MOBILE VERSION:

1. Run Video Visit Tester to check microphone, camera, and bandwidth.

2. Click Launch Video.

Improper conduct that could compromise the security or orderly operation of the jail facility is not allowed and could result in the visit being terminated. Such conduct includes, but is not limited to:

• Exposure of sexual organs (to include female breasts).
• Obvious impairment caused by drugs or alcohol, or use of either, during the visit.
• Video conferencing with a third party on a tablet or cellphone.
• Taking photographs or videos of inmates.
• Posing or positioning the camera to show chest level or below will not be permitted.
• Non-compliance with dress code (see above for reference).
• Any action deemed inappropriate by the visitation center staff.

A visitor who demonstrates inappropriate or disruptive conduct may be restricted, or permanently banned, from any future visitation.

PROFESSIONAL VISITOR INFORMATION

The Pinellas County Sheriff’s Office shall allow professional visitors (attorneys) to sign in and conduct video visitations remotely. If you are a professional visitor and would like to request access to conduct video visitations remotely, please follow the directions here, How To Create A Professional Visitor Account For Video Visitation.pdf, to create an account. After your account has been created and you have received a verification that your account has been approved, please view the document here, How To Schedule A Professional Visit In Video Visitation.pdf, to schedule a video visitation session. Once your account has been identified as professional in our video visitation system, your sessions will not be monitored or recorded. Please note that to conduct video visitations remotely, your computer must be equipped with a camera and microphone. The use of headphones or ear buds is highly recommended.